At ADLFRESHGREENS, we are committed to delivering your groceries quickly, safely, and in the freshest condition possible. Here's how our shipping and delivery works:

• 1. Service Areas

  • Currently, we deliver across Hyderabad and select surrounding localities
  • You can check delivery availability by entering your PIN code or location in the app.

• 2. Delivery Time

  • We offer instant delivery, with orders typically reaching you within 10 to 60 minutes of confirmation, depending on your location and order volume.
  • Delivery time may vary during peak hours, high demand, bad weather, or traffic conditions.

• 3. Delivery Slots

  • We operate 7 days a week, including Sundays and public holidays.
  • Orders can be placed anytime, and delivery slots will be allocated automatically or selected by you (based on availability).

• 4. Delivery Charges

  • Delivery is free for orders above ₹399.
  • A nominal delivery fee of ₹25–₹50 may apply to smaller orders.
  • Any applicable charges will be clearly shown before you confirm your order.

• 5. Order Confirmation

  • Once your order is placed, you’ll receive a confirmation message with an estimated delivery time.
  • You can track your order in real-time within the app.

• 6. Failed Deliveries

  We may not be able to complete the delivery if:

  • The address provided is incorrect or incomplete.
  • No one is available to receive the order.
  • Unforeseen issues arise (weather, local restrictions, etc.).
  • In such cases, we will contact you, and the order may be rescheduled or cancelled with a refund as per our policy.

• 7. Contactless Delivery

  • For your safety, we offer contactless delivery — items will be left at your door or designated drop point.
  • Delivery partners follow strict hygiene and safety protocols.

• 8. Contact Us

  For any delivery-related concerns or support:

  • : support@adlfreshgreens.in
  • : Vishakhapatnam, Andhra Pradesh, India